Effective Date: 8th June 2024

Last Updated: 8th June 2024


Introduction


Welcome to www.delivery.gi, operated by East Gate Express Services Ltd trading as Delivery.gi. We are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.


Company Details


Company Name: East Gate Express Services Ltd T/A Delivery.gi
Registered Address: Unit 9 Harbours Yard, The New Harbours, Gibraltar
Business Registration Number: 80071
Contact Information: +35054096909, orders@delivery.gi


Types of Data Collected


We may collect and process the following personal data:

  • Name
  • Email Address
  • Mobile Number
  • Delivery Address

  • Methods of Data Collection

We collect data through the following methods:

  • WhatsApp for Business: Via mobile number +35054096909
  • Email: Via orders@delivery.gi

  • Purpose of Data Use

The data we collect is used for the following purposes:

  • Order Processing: 

  • To fulfil and manage your orders effectively.

  • Third-Party Sharing

We only share your first and last name, along with order details, with third parties necessary to process your order.

Data Disclosure

We may disclose your personal data in the course of business transactions or when legally required to do so.

User Rights

You have the right to:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to any inaccuracies in your data.
  • Deletion: Request the deletion of your data.

  • Data Access and Updates

To access, update, or delete your personal data, please contact us via:

  • WhatsApp for Business: +35054096909
  • Email: orders@delivery.gi

  • Security Measures

We implement the following measures to protect your personal data:

  • Access Control:
  •  
  • Restricting access to our database to authorised personnel only.

  • Data Breach Policy

In the event of a data breach, we will notify affected customers immediately.

Cookie Use

We use web analytics tracking on our website to gather information on how visitors use the site. This helps us to improve our services.

Retention Period

We retain your personal data for a period of 7 years, after which it will be securely deleted.

Data Disposal

After the retention period, your personal data will be permanently deleted from our systems.

Children’s Data

We do not knowingly collect data from children.

International Transfers

We do not transfer your data internationally.

Privacy Inquiries

For any questions or concerns regarding your privacy, please contact us via:

  • WhatsApp for Business: +35054096909
  • Email: orders@delivery.gi

  • Policy Changes

Any changes to our privacy policy will be updated on this page with the date of the change clearly indicated.

Consent Mechanism

By proceeding with your order, you consent to the collection and processing of your personal data as described in this policy.

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